theory8labs
All open roles

Account Manager

Client ServicesChicago, IL / HybridFull-time$68,000 – $90,000Posted Aug 20, 2026

Overview

You manage the work and the relationship for a set of accounts: intake, briefs, timelines, and reviews. You will keep clients informed, keep internal teams unblocked, and turn client feedback into clear direction.

What you will do

  • Run day-to-day client communication and status.
  • Draft briefs and route work through the agency.
  • Manage timelines, budgets, and deliverables.
  • Surface risks early and propose solutions.

What you bring

  • 3+ years in agency account management.
  • Excellent written and verbal communication.
  • Organized, proactive, and calm under deadlines.
  • Comfortable with numbers and budgets.